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Auston Grove Apartments Resident Reviews and Testimonials
Below are actual resident reviews submitted via our resident survey form. Read what they had to say!
5
out of
5
based on
33 ratings.33 user reviews
"i like living in auston grove really nice envoirment great people good neighbourhood ... peaceful and homely!"
"I never expected the [maintenance] request to be taken care of so fast. I was really impressed with the time in which my request was completed. The maintenance man was efficient and polite. Thank you!"
"Quick service. They did a good job as always."
"Continue to provide excellent service to the residence of Auston Grove."
"Really enjoy working with Tiffany. She went over and above to assist me and my family, and I really appreciate her assistance."
"The service was and is always great."
"For the service on the dishwasher, the maintenance staff provided great service all around. The dishwasher was found to be broken and a new one was ordered. The new one was installed just a couple of days later and works great."
"I think it was Derek who helped me, and he was wonderful. He explained what he was doing and sure I was happy with the results."
"The service staff is always very nice and friendly. {Dale} is always very pleasant when he works on things in my apartment. I have no complaints. Thanks for the great service!"
"Great place to live with a great staff! Hated to move away from here!"
"Nate did a great job. A/C is working well."
"I'm loving it!!"
"We loved living here! Great management!"
"You guys rock!!! I always admire the service provided by office and maintenance people. You provide prompt and efficient service as always. Thanks very much and keep up the good work!!!"
"Great service!"
"Auston Grove is a great place to live. The facilities and the services are wonderful!!!"
"I can honestly say that I have been pleased with Auston Grove as a whole. The staff has been attentive to my concerns and very pleasant to deal with, at the same time, they remain professional. I love the experience I have had so far living here."
"Thus far I have enjoyed living at Auston Grove. Keep up the good work. "
"whenever I have a problem or issue in my home, maintenance team make it their top priority to come fix it! You cannot ask for better service."
"Thus far I have enjoyed living at Auston Grove. Keep up the good work. "
"Dear Janet and Jennifer, {Vice President and Regional Manager, respectively}
We couldn't leave Auston Grove after six great years without sending this note to say how happy Kyle and I were with the management and staff at Auston Grove. When we moved there from Minnesota six years ago we figured we'd be there maybe a maximum of a year and then move on. But we knew from the day we walked through the Auston doors we were home. Laurie who used to work there sold us on the complex and then for the next six years Chris and Chris, Kali and Mallory were nothing but professional. And whenever there was a maintenance issue--within minutes help was on the scene. Ricky, Dale Nate and Derek all went above and beyond the call of duty to make our stay comfortable. I'm not writing this note as some routine matter-but because we really were impressed with every contact we had with the Auston staff. They all had fabulous personalities and constantly made us feel like we were home. That's why we decided to stay put all the time we were in Raleigh. With my wifes retirement we'll be bouncing from Minnesota to Myrtle Beach. If we go through Raleigh we certianly would stop to see old friends. Just wanted you to know you should be very proud to have such a great staff representing HHHunt. Thanks again for six great years.
Sincerely Bernie and Kyle G.
"
"The grounds look great, the maintenance crew is excellent and the office staff all very friendly and helpful. We like living here."
"Everything is great here."
"Auston Grove has been a great place to live! I feel very safe and comfortable here."
"I feel very at home here and also very safe. The only negative thing I have experienced is bringing groceries to the third floor, but that's my fault. I can't wait to meet other people that also live in the neighborhood as the weather warms up. The staff have always been very helpful."
"My roommate and I were just discussing the staff in the office the other day. We have been at Auston Grove for almost 7 months now and from the get go we have felt "special" to the location. The staff knows us both by name, when we go in to pick a package up they almost have it in our hands when we walk in the door. I even got offered popcorn the other day when dropping off my rent!!! It feels good to walk in and know that your not just another tenant, that they actually know who you are. Chris C did an amazing job finding us the perfect location of our apt when we were looking. We have had a few maintenance issues that have been resolved very fast, even though they weren't emergencies. We are looking forward to the warmer months and using the pool. We are hoping for a complex "get together" so we can meet some of our neighbors. We love the Facebook post and the newsletters!! All in all...I would recommend this complex to anyone!!! "
"You guys Rock!!!"
"I have lived at Auston Grove for 3 years from 2004-2007, and then another 2 2010-2012. I enjoy living at Auston Grove because the staff is as professional as they are friendly. The apartments are spacious and the rates are very reasonable. The maintenance is always fast and efficient. Keep up the great work!!!!!"
"I love my apartment and I love my proximity to the pool and view!"
"Greatest place to live!!"
"We love the quiet neighborhood and friendly staff at Auston Grove! We have never encountered a problem."
"We really enjoy living here, the staff is great and the up keep of the property is excellent."
"Best place I have ever lived as far as dealing with staff. No issues at all with anything and I have never been able to say that for any other place I have lived in."
