Auston Grove Apartments

1160 Auston Grove Drive, Raleigh, NC 27610
Call: 833-779-8856 Email UsAustonGrove.PropertySite.HHHunt@aptleasing.info View Map

Opens: Monday-Friday: 9A-6P | Saturday: 10A-5P | Sunday: 1P-5P

$800-$1250

Auston Grove Apartments Reviews, Raleigh, NC

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Auston Grove Apartments Auston Grove Apartments logo ★★★★★
5 out of 5 based on 355 ratings. 355 user reviews

"The service was performed within hours of submission, and the only way I could tell they had been there was the card on the counter. Great service, thank you!"


"I notified the office and someone were out to the apartment within the hour! Very pleased with the service and expediates."


"Quick thoughtful. Thank you "


"Always satisfied living here."


"Thank you for installing the ceiling fan with light. I appreciate it."


"Thank you for replacing the bulbs in the bathroom!"


"A couple of weeks ago I needed the kitchen sink repaired. Maintenance was at my apt in less than 15 minutes and completely replaced the old sink with a brand new one! This was all done quickly and efficiently. I appreciate the professionalism of the maintenance team. Thank you Larry & Chance!"


"technically the answer to the question "was the service completed within 24 hours?" was a , NO-they had it done within 2 hours!!!! Larry did a great job, I can cook again, yeah!!! The service team here ROCKS : )"


"Service is always so great. Thank you to Terrion for his help in this matter. Great team at Auston Grove!!"


"I just moved in and had an issue with my toilet. It was on a Saturday and they still came out and handled the issues quickly before I left for the day. Great job and great first impression."


"Chance and Larry did a great Job explaining what the issue was in my apartment and showing me how to resolve it myself if It ever happened after hours. They were great!"


"Larry competed my request very efficient and effectively. I previously requested part of the same work but a card was left stating there was nothing wrong, which I don't think the individual understood the request. Larry came and everything was fully understood and completed to my total satisfaction. Larry can work on my apt. any time. I really appreciate how quickly the office honored my request, and again Larry was great. No card was left because I was at home and didn't need one."


"Chance has been a great help. He is friendly and always asks if I need help when I am out and about."


"You guys don't waste any time! I feel safe knowing the smoke detector did what it was supposed to do when the battery is low and even though I was awakened at 4a.m. I was relieved to realize there wasn't a fire in my apartment or anywhere else in the building. Thank you Larry, Chris and all of the Auston Grove staff. Have an awesome day! "


"Thank you Larry for doing a great job the same day of my request. I was so happy to see it taken care of when I returned home. God bless you and the entire Auston Grove Team!"


"Excellent service! very happy, great job!"


"Great job. Great stuff. My Air conditioner stopped working at 9 p.m and maintenance worker came to fix it!!!!! Thank you so much, you are the best!"


"Great service, as always! Larry and Dale did a great job. "


"Thanks everyone for great service!"


"Dale & Terrion did a wonderful job. I am very satisfied with how clean the apartment was when we moved in. We love our apartment. It's just perfect. Thanks Dale & Terrion!"


"The maintenance associate was very nice!"


"I didn't expect this would take place within 24 hours. I was actually surprised that it happened so quickly! Great job, thanks so much!"


"Very satisfied. Quick response. Larry went the extra mile to resolve the issue with my dryer."


"Very professional service"


"Great service and a great staff!!"


"Thank you for all your assistance"


"Excellent Service"


"Thanks guys for an awesome Christmas party!!!!!!!!!!!!"


"Very nice and helpful "


"I am very glad to have such a wonderful service team!"


"Dale completed my order with a friendly smile and excellent service!"


"Both items completed in the same high quality manner that Auston Grove tech commit to."


"Dale serviced the dishwasher while we were at home. He was very friendly and he updated us as he left and re-entered the apartment. Dale finished the repair in a short time- and the dishwasher is back in business! Thanks!"


"2 nice gentleman with excellent customer service."


"Prompt Service. Thanks for everything"


"Thank you Mr. Dale and Derek!!!!!! Work is always done expeditiously! Wonderful People!!"


"Dale is the best!!!!!"


"Terry in office took request very professionally and passed it on to Dale who always does a great job......Love the staff"


"Thank you very much for fixing my stove in a timely manner. It works better now than before :)"


"They were very quick regarding my request. It was actually surprising how fast they came and got the job done."


"love living here fast response to any questions or problems "


"He did not leave a card because I was here. As always, everything was good to go! Keep up the good work Auston Grove."


"Dale did a good and prompt job!"


"Service came in minutes, after 6 o'clock. I was fully expecting to wait until Monday to get my AC fixed. Thank you very much for the expedient service!"


"Dale completed the service, always accommodating and pleasant."


"Everything was great!"


"Always awesome! Thanks for saving me from the hornets."


"Maintenance Man was extremely knowledgeable, and gave excellent service. As Homeowner of over 25 years, it would have taken me a lot longer to do the same job, on my own house !"


"One of the many reasons I enjoy staying at Auston Grove is because of the office staff and Service Technicians. When I call it's never a problem or delayed response. I stay in the BEST apartment homes in Raleigh!!"


"I love living in Auston Grove"


"Thank you Dale! Thank you everybody!"


"Great, as always!"


"Thanks for your quick response. "


"The service team did show a great deal of concern when I called about my issue. I appreciated the quick service and the gift that they left me that was very thoughtful thank you so much."


"Derek did a great job replacing my water heater. Had a little mechanical problem, with a bad part, but made a trip to Home Depot for a replacement and stayed with the job until finished. Did a great job. Very friendly and courteous."


"Thank you as always fast service and to my satisfaction"


"I am very happy with the Community the grounds are beautiful and the apartment is just what I wanted perfect.my tour guide was helpful friendly warm and not pushy. I would love to a resident one day.thanks for the tour and seeing how the community.is kept the swimimg pool. Everything is awesome. Thanks for the visit "


"Excellent team with knowledge, professionalism, and friendliness!!"


"Extremely knowledgable about the property and answered all of my questions. Thank you!"


"Your service always do an excellent job."


"Nate called me right away and assured me it would be handled and as always he did a great job!!"


"My visit to your community was good. I felt at home walking into your apartments. Mr. Hicks was very polite and made me feel welcome into to your community."


"Tiffany was awesome through the entire process!"


"I was here he did a great job love living here"


"Great group of personnel working in the office!"


"I was very impressed with the speed in which my maintenance issue was addressed. Thanks for a great job. "


"Maintenance is great! Always come quickly. Great customer service! "


"Very nice guy! Very knowledgeable about the area and apartment complex "


"Always do a great job!"


"You guys are the BEST!!"


"Once again, excellent service."


"Tiffany ( Leasing Agent) was very professional, friendly and just very pleasant. She made me feel like this is where I should have been 3 years ago. I definitely like the area and it is well kept and quiet. I look forward to moving in and enjoying my stay at this location. Thanks again to Tiffany she sold me from the beginning, nice personality she deserves a raise based on performance. Have not seen that in a long time. Thank you again "


"They did a great job and as always went the extra mile to make sure I was happy with the job repair being done. I couldn't be happier. "


"I had a great experience touring the apartment complex. I especially love the state employee discount and WCPSS discount (even if I work as a teacher for a different county). It would make the pet deposit a lot more reasonable."


"Always happy with services provided by maintenance!"


"All 3 requests were completed so fast and with very high quality. I greatly appreciate your dedication and your responsiveness. Thank you!"


"Everyone at the leasing office was very nice, professional, and helpful."


"Terrion was very pleasant and had a great upbeat attitude. The community seems welcoming and in great condition."


"Terrain did an excellent job of presenting the property. He was quite knowledgeable and informative. I was very pleased with the tour of the property."


"We are always treated well by the A.G. staff"


"The staff, they are fantastic, I love it here. thank you "


"Excellent job! You can't even tell I had a sun roof. "


"The young man was very helpful and polite. He even gave a tour of the entire grounds. "


"THE MAINTENANCE STAFF ROCKS!!!!!! Thank you!"


"Dale is the best. I appreciate all of his helpfulness and his willingness to above and beyond."


"Dale is the most courteous employee you could ask for.....He is a real gentleman and always does a great job..."


"Very friendly and great at showing off what the community offers!"


"Very happy with the service Derek provided. He was very professional and completed the job was completed in record time."


"I love living at Auston Grove and my floors, too. Thank you again, and again for them."


"Dale explained everything on the card. He did an awesome job as always. Thanks so much for your help!"


"Work was outside my apartment. Good job"


"Very pleased at the speed & quality of the services I requested. "


"Dale always do a very good job"


"Very satisfied with my choice to live here. Me & my son love the community & friendly staff"


"Excellent Maintenance."


"All requests were done to my satisfaction. Thanks."


"Your guys always do a great job."


"As always all of my service request are handle fast and the service men are always great"


"We are always happy with the Auston Grove Maintenance service."


"Terrion Hicks, was at the office when I popped up around 2 minutes before closing. He helped me fax some really important paperwork and even double checked to see if I had received a very, highly important envelope, which I did. Let's be honest, 2 minutes before closing time, all of us want to be out the door and not deal with anyone, it's human nature. Terrion on the other hand took an additional 10 minutes of his own time to help me with my fax and look for a package, something that could have been done the following day and honestly, I wouldn't have minded coming back the following day. But he did all this 2 minutes before closing due to his excellent work ethic and the goodness of his heart. This is not the first time the staff at Auston Grove Apartments has gone above and beyond to help me, and I am definitely sure that I am not the only tenant who feels this way. I have been at Auston Grove for roughly 5+ years. Right now is a really good time to be buying a house. You know what has kept me here all this time? The excellent customer service at complex. They are veeery professional and extremely friendly. Terrion, Tiffany, the two Chris(es) are at the top of their came in the Apartment rent business and they are the main reason I continually refer my friends to rent at Auston Grove, keep signing 15 months leases on an annual basis. ...and the maintenance crew provide the same top notch service as the Complex office staff, I just don't deal with them that often because they keep my apartment in tip top shape. But they need recognition for their hard work as well. Keep it up guys. Y'all make me never want to move out. "


"We are always happy with the Auston Grove Maintenance service."


"Once again the maintenance crew was awesome!! On a very cold night my heat decided to die. Derek and Nathan were took care of it immediately and now I'm warm again!! Thank you again!!!!"


"Very nice job!!!"


"Thank you for the new flooring. I can, hardly, believe how rich it makes the apartment look. It, also, makes me feel more relaxed. I am going through a rough parch right now and now I feel less stressed and relaxed. The flooring gives the place a zen feel. and makes it easier to get around with the wheelchair. So again. Thank you, very, much. And thank you for expeditious way in which you handled my request."


"Thank you, that was fast."


"As always service was prompt and Dale and the other maintenance tech were polite , professional .....definitely an asset to the complex!"


"As of February 4 It will be 11 years I have lived in Auston Grove. I always hear the same thing from people all the time - your still living there...renting....yes I am!!! I wouldn't want to live anywhere else. I came here a single mother with a young boy. What a great place to raise my son. We have the most amazing team of people working here. I have known Chris Carlyle and Chris Jones the longest. I honestly can't say enough great things about them. Without them I would have been lost. When I come home I always have a smile on my face. Our complex is always beautifully landscaped and clean. Our maintenance crew is exceptional and professional. Always there when something needs to be done and they get it done in record time! I am soo very excited about the improvement to the gym. WOW!!! Everything you could ever want! Nothing was left out!! I have been every day since! I can't thank you enough. Im very appreciative for all that you all do! Auston Grove wouldnt be what it is without the most exceptional team working here!! Chris Jones, Chris Carlyle, Tiffany Barclift, Terrion Hicks and our awesome maintenance team - they all make a great place to live at Auston Grove! I love you all! And here is to another 11 years!! Robin Ferraro - a very satisfied resident"


"I am so happy with the Auston Grove family."


"Thank You as always fast service less then 24 hours and all 4 jobs completed and above satisfaction"


"Very beautiful and clean well maintenance apartments. Love it . "


"Excellent fast service I am very impressed and happy to be here at Austin Grove."


"Service is always done timely and professionally. Always pleased. Thanks"


"Always a speedy response to emergency calls! "


"Thank you Chris for your assistance today. Mr. Dale is very kind, polite, focused and did a great job today! The entire maintenance staff and office staff rocks! We want to thank each of you for being so kind, prompt, and helpful."


"Very pleasant & friendly staff "


"Dale is a very polite , humble and just all out great person to be around. Excellent work.....no complaints !"


"Staff at the office have been very helpful in the last month and were very helpful when my husband's Alzheimers got worse and he wandered. (We now have sitters and are working on getting him in daycare.) Special thanks to Chris and the maintenance man -Nathan. "


"You have an excellent operating team."


"Dale always does a great job. He is always so respectful & pleasant. He is a real asset to your company!"


"Tech Dale was fast,friendly and a delight just to communicate with!"


"Chris was amazing...very professional and friendly. Apartment was very clean and the whole property looked great."


"I want to make sure that you all know that Damion Reid is fantastic!! He is so helpful and always so friendly. One morning I was taking my trash to the dumpster and this particular day I had a lot of it from cleaning and getting rid of a lot stuff I no longer needed. Damion stopped what he was doing to take my trash and throw it away for me. He told me that I didn’t even have to get out of the car. I thought that was so kind of him. This is why I love Auston Grove. Please make sure that you all recognize him in some type of way and to let him know how much I appreciate him. "


"Great management.!"


"Terrion replied to my initial inquiry almost immediately. I called to ask if he could meet with my girlfriend and me to look at an available apartment. He suggested that afternoon, but because we were driving back to Tennessee that afternoon, he was able to make time to meet with us right away. While we were waiting, the other staff in the office were quite friendly. Terrion's tour was fun. He was very polite and entertaining. He explained everything quite well and even made us feel like friends within minutes. It was a great experience. "


"Great job, as usual! Thanks."


"From the beginning, the office staff has been very helpful and responsive to all my concerns. The few minor issues I did have were resolved the same day. Wonderful customer service!"


"the office and service team have been exceptionally responsive to my every concern!"


"Wife said it was speedy work, responded very quickly and excellent work"


"Derek did a awesome job! Thanks so much for your help. "


"Terrion Hicks had an awesome, positive attitude and was very professional. He knew exactly what we were looking before and it was a pleasure working with him. My wife and I will definitely be a resident very soon. Thank you!"


"Very pleased with the service and the technician."


"Derek is always nice and courteous."


"Great job, yet again, completed thoroughly and quickly."


"Thank you for the new thermostat! "


"Thank you for responding quickly and taking care of my sink!!"


"Fridge works perfectly"


"I brought the request to the management office at 11AM and it was repaired by 11:30! Thank you so much."


"I am writing specifically to commend the security on site. Saturday night I received a late knock on my door (a little past midnight). After confirming that it was security before opening my door, I learned that I was being contacted because my trunk was open. Instead of security closing it and moving on, he wanted me to check to make sure nothing was missing from my car (thankfully nothing was missing). I simply forgot that I popped open my trunk earlier, which was why it was slightly open. I am grateful to live in a apartment community with a vigilant, friendly and thoughtful security guard. :-)"


"Thank you Dale and Nathan!"


"Derek is so awesome! !! :-)"


"THANK YOU SO MUCH - I love living at AG and have from day 1! I really appreciate the rapid turnaround. -Thanks to the whole team."


"The service team always does a great job"


"As usual I am happy with the service at Auston Grove!"


"Derek always does an excellent job and leaves the apartment as if he never were there. Thank you"


"AWESOME job! Many thanks Auston Grove for the rapid, professional response!!"


"Great job as usual!"


"Great job!"


"The maintenance crew is great! "


"Great service. "


"Very pleased! "


"Excellent. Thank you "


"Dale is great. He's always so helpful and competent."


"Dale always does a wonderful job. "


"Excellent service. Thank you "


"I appreciated the quick service to fix the refrigerator and replace the light bulb. Thank you!"


"Prompt and took care of issues immediately, very satisfied with the call and follow up."


"Taken care of within one hour. Appreciated that!"


"Visit was excellent! Staff member was very professional and friendly!"


"Issue resolved immediately and effectively. Very satisfied"


"At first I was a little apprehensive because of the location of the apartments. The security is very visible and made me feel very safe as I was traveling alone. Everyone at the office went out of their way to help you with any issues you brought to their attention. These guys were top notch with customer service, and the maintenance guys are prompt and friendly. I wish I were still there,lol. Thank all of you for a great summer!!!"


"My experience at Auston Grove was wonderful and the people who work in the office were great to work with and always had a solution to any problem that arose!"


"Thank you! Always great service and help. "


"Love it so far! Staff is very helpful, other residents are friendly, and it's very quiet. Hope it stays this way."


"The office staff is like no other.This is my 3rd time back to Auston Grove and they always seem to accommodate me in every way.....I would recommend Auston Grove to anyone looking for an apartment....."


"All of the staff are great!!!!! Friendly, caring, and inviting. Thanks for making this a smooth transition!!!!!! I love it here!"


"Thank you for good service. "


"Chris and his team did a great job my entire stay at Auston Grove. Polite and attentive."


"I really appreciate the quick response to my chirping smoke detector! Thanks so much!"


"Auston Grove living is awesome! I totally love my home and apartment community! Great job you guys:-)"


"I really love this apartment community, excellent costumer service and the security is really good."


"Awesome job again guys!! I made the report at 8:30am and the job was completed by 10:30am. I can not speak nah more highly of your staff! Thanks for the awesome job guys."


"The guy did a great job yesterday. "


"I was home so therefore no service survey card was necessary. I was pleased with the quick response and service."


"Excellent place to live and leasing staff very friendly, courteous and excellent customer service!"


"Every single person on staff has always been friendly, professional and yet with a personal touch. Maintenance always responded promptly and thoroughly. The place is well kept. Our only reason for moving was convenience to school and work. My only frustration was understanding the priming requirements for painting but that was quickly resolved. Thank you for everything."


"The staff at Auston Grove is what made living there a pleasure!"


"Derek, as usual, did a fantastic job in securing the wall shelving in my master bedroom today. I have come to expect quality, precise, prompt, and neat workmanship from him and the team ... they have yet to disappoint. Thanks, Derek ... a job well done. Helen"


"Thank you for the swift response! Wonderful staff! "


"You guys are excellent, Thank you for your hard work and dedication. "


"Excellent, fast service. Thanks for your help."


"I had company and the one thing they continually remarked on was the immediate action taken to resolve the problem. The Auston Grove Team is second to none."


"Maintenance has always been done promptly and correctly. I love Auston Grove and that is why I've lived here for over 10 years."


"I thoroughly enjoyed my stay at Auston Grove apts. It was a rewarding experience. Your staff are very friendly, courteous and professional; ready to help in any way they can and giving a lot of information as to how one can maneuver their way around Raleigh, get to the shops, entertainment centers, e.t.c. The premises are kept very clean and fresh. I would love to come back and stay longer given the chance!"


"The service completed on dates 7/9 @1:30 and 7/14 @ 2:00 were excellent. The issues were immediately addressed on those days and I am very pleased with the carpet cleaning to the entry area. Thanks for the prompt and outstanding service! "


"The service request was handled immediately. My health and welfare was the top consideration and I greatly appreciated the quick response. While I could have handled things for a while, thanks to the Auston Grove Team I was not subjected to any delay in the solution to the problem. HH we have the best staff at Auston Grove"


"Even though we were told the maintenance would be done on Monday, Dale came in on Sunday to take a look at what needed to be repaired. I appreciate him taking time out of his Sunday afternoon to come by and make sure things were working properly"


"The office staff is really nice and helpful and I like how they keep up with the community."


"The service Rep as before was very pleasant. He explained what he fixed. He is a wonderful service rep."


"Derek did a great job to replace the blinds and fix the window that could not open. I am so happy that the apartment maintenance team works so efficiently. "


"The shower handle broke off late Friday night so that was the delay in fixing it. The attendant came promptly that night and turned it off and said he would put in the repair order. I didn't have to make but one call and everything was set in motion. Thank you for taking care of my issue so promptly and professionally. "


"Thanks for always being prompt, helpful and pleasant!"


"The hand held shower was exactly what I requested. Thank you "


"When the fire detector went off frequently yesterday, we had to call the maintenance team after 7:00 pm. A young guy (sorry I forgot to ask his name) came in and identified the fire detector was bad and removed the detector immediately. He was very polite and very professional. He promised to inform someone to replace the detector today. We found the detectors were replaced when we got home today. It is very pleasant experience to have this issue resolved so quickly."


"The maintenance staff at Auston Grove is always prompt, and requests are always completed to my satisfaction. They are polite, courteous, and always answer all of my questions.."


"It's only been day 4, but I love it so far!"


"Thanks for the prompt response! Service here is excellent!!"


"Has everything I was looking for + Great service!"


"Service Team always do good work!"


"The move in process was seamless and the staff made it very easy. I have no complaints!"


"Chris is amazing! He is always willing to help and is courteous and professional!"


"The AG maintenance team is awesome. Thank you"


"Everyone at Auston Grove is super friendly and professional! I never had trouble with management or maintenance workers. They were always very attentive and always helped me when I needed it. I will miss living there!"


"Service did not take place inside unit. Fast and reliable as always."


"I have been residing at Auston Grove for almost 2 years-the staff are nice and pleasant, very informative, helpful-the grounds are well kept and its just a nice place to live-especially if you are new to the Raleigh area."


"As always, service was completed to my satisfaction in a timely manner. THANK YOU!"


"I have always been very pleased with the way all of my service requested have been handled. The technicians always are courteous, respectful,polite, and most importantly, prompt in taking care of our issues. I cannot speak highly enough of the service they provide. Thank you. "


"Professional, quality service! Pleasant and approachable."


"Chris Carlyle was very helpful and his professionalism had a lot to do with my decision to lease with your property."


"Professional, courteous, and prompt service."


"The service always does a great job."


"I just love living here! They keep it so beautiful I love coming home. Not to mention Chris Jones, Chris Caryle and Tiffany!!!!! I would recommend this place to anyone! Love you all!!!"


"Fast and efficient! Great Job. The card wasn't left but I received this email and am happily filling it out."


"Thank you for your prompt services!!!"


"Auston Grove has the best staff! They are professional and friendly and really care about their tenants! They address any maintance immediately and have send out a wonderful newsletter that not only keeps you informed of Auston Grove events but whats going on in the community. If my work commute was not so far, I would still be there! Thank you for all you do. Nancy W."


"The office staff is delightful, they are like family. I love it here."


"Thank you for your prompt services!!!"


"The office staff and maintenance teams are truly professional in whatever they do....I have lived in Auston Grove twice for a total of 7 years and would recommend it to anyone looking for a great place to live....."


"The technician did an excellent job! I really appreciate the professional and excellent service Auston Grove provides. Thank you for caring out the tenants' needs and making this a wonderful place to live."


"MR Derek always gives me feed back on each job done keeps my place clean and my lights off if he needed more light service card always at time he see me in parking with any add info He and all of Auston Grove Staff from time of service request to time of job being completed "


"Excellent service as usual. Thanks guys!"


"Love auston grove!"


"The [maintenance] job was done extremely well, and continues to add to my overall pleasure being a resident at Auston Grove."


"Chris thank you so much for supplying the ice while our ice maker was down over the weekend. You definitely didn't have to do that but it shows how you and Auston Grove are committed to everyone that lives here."


"Dale, Damion and Derrick did a fantastic job with all my request. Very friendly. Thanks for all you do! Bret C."


"I moved into my apartment May 2004. As you can tell having lived here for 10 years I must be very satisfied. Everyone from both the Chris, Mr. Dale, Tiffany, Derek, and Damion are just great."


"I really enjoy all the office staff however the person that wins me over will be Chris Carlyle.I remember when looking for a new apartment he was the person that greeted me over the phone.I remember my first visit on the property and I was very excited about moving to Auston Grove. Chris has a comforting personality and a smile that will make your day bright.I have been here since 2007 and have never seen him with out that smile. What really is extra nice he greets me by name. So thanks Chris for making me feel at home even now. Keep up the good work. God Bless..."


"I have been at Auston Grove for 10 years now...I wouldn't want to live anywhere else. The staff at AG will always go above and beyond. Truly the best! "


"I would like to especially thank the staff that worked so hard to keep the walkways clear and safe during the snow and ice. Greatly appreciated!"


"I am always amazed at how friendly and professional everyone is! Thank you!"


"The staff members Chris and Asiaa (when she was here) helped a lot when I came in the office to get my packages. Always nice."


"Had the pleasure of meeting Derek when he fixed my plumbing recently and he explained the situation, did a good job and was very friendly! All of the staff are very nice."


"When I got a new puppy, Chris was very helpful with change to my lease. When I locked myself out Tiffnay rescued me. When my car broke down at Christmas time, Derek was nice enough to give me his number to call if I got stranded en route to the car repair shop. Very reassuring for me. Damion and Nathan are both very nice, smile, say hi, ask how things are when I see them, too!"


"Derek of the Maintenance Staff is dedicated to his job, and always goes above and beyond to help. He deserves recognition for his dedication. Tiffany is also noteworthy in providing help and always with a smile!!"


"wasn't a typical repair... light was out on the side of building but was still done promptly. thanks team"


"The staff is always very helpful and genuine. A few months ago, I lost important items and worrisome as I am, I emailed Chris C. about them late in the night. Chris responded promptly the next morning to let me know that my things had not turned up but promised to keep me informed if they were found. I really appreciated him speaking with the maintenance team to follow up on my missing items as well. It is definitely great to know that we can rely on"


"The staff here is second to none. Chris, Nathan and Dale are the best when it comes to service, tenant concerns and making this place your home. They are always professional, pleasant and fun loving like real people."


"The staff is so friendly and professional."


"After moving in to Auston Grove I realized how lacking my previous community personnel were when it came to the "extra little touch". I love being able to call up to the office and ask if a package has been delivered for me without having to mention my name or apartment number. It let's me know that Nathan, Dale, Derek, Damion, Chris & Tiffany take the time to get to know each community resident not only by name but by voice (that can't be easy). Also, a hugh shout out to the maintenance staff for staying on top of everything. Any request that I may have are immediately taken care of with a nice note left letting me know it has been completed. Everyone here has made me feel at home and I plan to renew my lease when the time comes again."


"Chris Jones was very responsive with my email about some car alarms after midnight and dealt that incident very quickly. Great job!!"


"This is the best apartment complex I have ever lived in. The office staff has excellent customer service and responds very fast to requests. Also anytime I have a maintenance issue in my unit Derek quickly fixes it and the area is left neat and clean."


"I am very satisfied living at Auston Grove. The office team is professional, yet friendly and efficient. Whenever I need anything it is giving to me without hesitation, including personal information. i.e. referrals looking for a painter or someone to work on cars. I have never had a bad experience. It would be nice to have some upgraded counter tops flooring and refrigerators :)"


"Chris and Chris have been great managers. They are consistent and very helpful."


"When I came to do a tour of the community Chris was very pleasant and informative. He really sold me on joining the Auston Grove community. Chris has been a great help anytime I have needed anything since I moved in last June. He is always courteous and upbeat. I'm very happy with my decision to move here! Thank you!"


"Nathan is very friendly and is truly interested in how you are doing and how he can help you. Dale is the man he is able to repair things that you think would not be able to be done. Derek is very nice and very helpful. He made sure that our sidewalks were useable after the bad weather. Damion seems to enjoy helping you and also very friendly. Very nice smile. Chris is the bomb, very helpful and caring and interested in the residents. Tiffany is great she knows how to answer your questions and concerns and if she has to find you an answer she will. Overall the staff is great, the best staff I have ever had anywhere I have lived. That is why I love it here at Auston Grove!! "


"When we moved in our apt; everything looked so fresh and bright. At first, I declined having a washer & dryer. A month later..changed my mind and decided to go with a washer & dryer, and It wasn't a problem at all. All I had to do was make a phone call and they had it in there before I came home from work and they looked great. Everyone in the office have been so nice and professional, and I really appreciated them all."


"I love the maintenance team they are the best!!!"


"The staff was very professional and helpful. Thank you for the experience I had while living at auston grove."


"Everything was fully explained and the staff did everything they could to make it a quick and easy transition."


"I enjoyed living at Auston Grove so much and it was sad to have to leave. Everyone was ALWAYS great and I will miss them all. I know that it will be very hard to find an apartment in Florida that compares! Thank you so much! "


"Everyone affiliated with auston grove are very nice and make up feel like your family and not a number. We were very happy there and wish we didnt have to move."


"Dale did a wonderful job as always. Thanks for all you all do."


"Thank you as always for good and fast service."


"Very satisfied. Thank you!"


"Fast good service as I have always experienced as a resident of Auston Grove"


"The staff at Austin grove was always professional and very helpful. We enjoyed our time there."


"Great place to live!!!!"


"I would like to thank the entire staff at Auston Grove for a lovely job for making my move out very easy."


"Chris was very professional yet welcoming and friendly as we explored the possibility of moving into this community. We were impressed with the floor plan and size given the pricing."


"Service team came exactly when I had specified, as they always do. Thank you for the promptness."


"Happy with every aspect of the moving and leasing process"


"Dale is awesome."


"Service Technician Derek,noticed and repaired a running toilet that had not reported in my request I that you MR Derek, for a job well done"


"The leasing staff is always on top of all problems and I have never had a delay in any maintenance issues. A wonderful place to reside!!!!"


"Good response time so far so good!"


"I couldn't get the smoke detector cover back on one of the detectors so that is all he had to do. He did it quickly and courteously!! I don't think a survey card was needed in this case especially since I was at home. I appreciated the help!"


"I love living in Auston Grove."


"I called the emergency # at 6am and someone was here to take care of my problem by 7:30. The problem was completely resolved by the time I got home from work. Very thankful for the quick response and kind service."


"Derrick is a very good maintenance man. He is always polite and he knows his job well! Thank You Guys!"


"Service team came exactly when I had specified, as they always do. Thank you for the promptness."


"As always, my service requests were completed very promptly. The service team here does a wonderful job!"


"Dale went above and beyond helping with moving things out of my storage closet to get to the water heater. He also went to go get a toilet seat to replace my broken one. I'm always satisfied with the service from the main tense team at Auston Grove. Great job!"


"You all were, as always, wonderful. Thanks for fixing my smoke detectors!"


"Like the new survey card. Cookies were good too."


"You all are the greatest!!"


"The response was very fast. The quality of repairs is very high. Thank you!"


"Great place to live. Everyone there was greaat."


"I am very pleased and extremely surprised with the way my apartment was left after my tub was fixed. I wasn't expecting to come home and they had cleaned it out I thought that was what I'd have to do, but to my pleasant surprise it had already been done. That alone speaks volumes of the staff here at Auston Grove. Thanks Dale and everyone else on the team! You guys ROCK!"


"AWESOME place to live. Perfect location, no complaints. Management and service staff is greatly appreciated, they make AG that much better!"


"They even reattached a knob on one of my kitchen drawers! (I didn't request the repair). I was VERY IMPRESSED AND PLEASED! Thank you!"


"I always receive prompt and satisfactory service."


"The maintenance team is awesome. They come on time, very friendly and always solve the issue."


"Service as always impeciable... Appreciated the promptness in changing the batteries in my smoke detectors. I have a pet who is afraid of the beeping.."


"The service guys are always fast and top-notch. They deserve a big pat on the back."


"The service rep completed necessary repairs in a favorable manor."


"Great [maintenance] service.Very friendly and polite."


"Asiaa did a great job and was very professional and clear."


"Great experience!"


"Repair of the dishwasher done well, thanks!"


"Excellent customer service."


"Thanks so much for the wonderful service you have offered us throughout 3 years. You are just great people! We feel so fortunate to live here."


"Great work dale/Nate appreciate quality customer service."


"Technicians were very friendly and completed repair that was needed. They were excellent"


"Dale didn't need to leave a survey card as I was home at the time of the repair. Dale was professional, polite, and did a fantastic job. :)"


"Thanks to all the maintenance and office staff."


"I want to make Auston Grove my home. Liked everything about it."


"Chris was excellent and took care of any issues immediately!"


"My maintenance call was placed after hours due to my air going completely out. He came right out and fixed the problem within 30 minutes. Beyond happy."


"Phenomenal staff and awesome place to live. Hated to leave....."


"Quick light bulb replacement. Thanks!!"


"I was very pleased with Auston Grove - the facility and the staff. I thoroughly enjoyed living there and would love to return if I were to move back to North Carolina."


"Very happy so far!"


"All of the staff at Auston Grove are always professional and courteous!"


"No matter what service team member is sent they are all efficent and right. I'm very satisfied with what ever has to be done."


"I contacted the office the day before management inspection. My request was completed within a matter of hours. As always and to my satisfaction excellent services were provided. I fail to remember that the development offers other services but, each time maintenance personnel provide service they remind me. In the future I plan to take full advantage of your services. Thank You!"


"I have lived in 3 different states 5 different apartment complexes and I must say this apt complex has one of the best professional and dependable maintenance crews and office staff I've encounter. Everyone works as a team here and the maintenance crew doesn't see you as just another job or work number, but as a neighbor that is in need of help. You get that sense of being apart of a community and not another unit occupant that's what I like about this place."


"I feel safe and well taken care of by staff always take of all of my needs ASAP I rest well at night and love looking out my window at trees taking my short walk to pool and gym."


"Everyone has been so kind and willing to repeat instructions."


"Dale replaced our Garbage Disposal today. We have had him fix issues before as well as routine service needed. Dale has always been professional, courteous, and very helpful. Dale is, to us, an outstanding service technician and we always know that any issues will be handled when we see Dale. Thank you Dale for all you do for the residents at Auston Grove!!"


"Great job, as always. Thank you!"


"I love living at Auston Grove. The mgmt staff are the best. Friendly yet, very, professional, caring and pleasant."


"Quick service, very nice & knowledgeable!"


"We haven't ever made a service request that was not handled in a prompt manner. The only reason this was not completed in just 24 hrs was that an unusual tool was required."


"I have been at Austin Grove since May 2004. Every thing has been wonderful. If I need something done all I need to do is to call the office. The office and the maintance staff are great."


"I absolutely love how quickly you respond to requests. Previously when our AC was out, the tech who responded was professional, friendly and thorough. Thank you."


"A great place to live. The maintenance staff is very courteous and prompt in tending to calls. The community is well maintained and the upkeep of the premises is fabolous. I would recommend Auston Grove and wouldn't hesitate to return."


"Thank You all for making this work for us. Jennifer was very understanding."


"Maintenance was very helpful. They had the air conditioner repaired in a short time and we were once again cool. Many thanks!"


"Chris is in one word the best!!!! He has made this whole moving expeience for me relaxing and enjoyable. He has gone out of his way to make sure I had everything I need in my move from NY to your community. I am looking forward to moving into my apartment."


"I really appreciate all that the staff at Auston Grove does for me and my kids. And, I'm so thankful for Dale for completing the work in the apartment for us!"


"Thank you for your expedited response as usual."


"Thus far all of my request for repairs and upgrade assistance have all been met with favorable comments. Thank You"


"I am completely satisfied with the completion of the service request. Thank you, Nancy"


"Great service and very prompt! Thank you"


"Chris Carlyle has always been an amazing representative for Auston Grove. Chris has earned my trust through consistent and exceptional service."


"i like living in auston grove really nice envoirment great people good neighbourhood ... peaceful and homely!"


"I never expected the [maintenance] request to be taken care of so fast. I was really impressed with the time in which my request was completed. The maintenance man was efficient and polite. Thank you!"


"Quick service. They did a good job as always."


"Continue to provide excellent service to the residence of Auston Grove."


"Really enjoy working with Tiffany. She went over and above to assist me and my family, and I really appreciate her assistance."


"The service was and is always great."


"For the service on the dishwasher, the maintenance staff provided great service all around. The dishwasher was found to be broken and a new one was ordered. The new one was installed just a couple of days later and works great."


"I think it was Derek who helped me, and he was wonderful. He explained what he was doing and sure I was happy with the results."


"The service staff is always very nice and friendly. {Dale} is always very pleasant when he works on things in my apartment. I have no complaints. Thanks for the great service!"


"Great place to live with a great staff! Hated to move away from here!"


"Nate did a great job. A/C is working well."


"I'm loving it!!"


"We loved living here! Great management!"


"You guys rock!!! I always admire the service provided by office and maintenance people. You provide prompt and efficient service as always. Thanks very much and keep up the good work!!!"


"Great service!"


"Auston Grove is a great place to live. The facilities and the services are wonderful!!!"


"I can honestly say that I have been pleased with Auston Grove as a whole. The staff has been attentive to my concerns and very pleasant to deal with, at the same time, they remain professional. I love the experience I have had so far living here."


"Thus far I have enjoyed living at Auston Grove. Keep up the good work. "


"whenever I have a problem or issue in my home, maintenance team make it their top priority to come fix it! You cannot ask for better service."


"Thus far I have enjoyed living at Auston Grove. Keep up the good work. "


"Dear Janet and Jennifer, {Vice President and Regional Manager, respectively}

We couldn't leave Auston Grove after six great years without sending this note to say how happy Kyle and I were with the management and staff at Auston Grove. When we moved there from Minnesota six years ago we figured we'd be there maybe a maximum of a year and then move on. But we knew from the day we walked through the Auston doors we were home. Laurie who used to work there sold us on the complex and then for the next six years Chris and Chris, Kali and Mallory were nothing but professional. And whenever there was a maintenance issue--within minutes help was on the scene. Ricky, Dale Nate and Derek all went above and beyond the call of duty to make our stay comfortable. I'm not writing this note as some routine matter-but because we really were impressed with every contact we had with the Auston staff. They all had fabulous personalities and constantly made us feel like we were home. That's why we decided to stay put all the time we were in Raleigh. With my wifes retirement we'll be bouncing from Minnesota to Myrtle Beach. If we go through Raleigh we certianly would stop to see old friends. Just wanted you to know you should be very proud to have such a great staff representing HHHunt. Thanks again for six great years.

Sincerely Bernie and Kyle G. "


"The grounds look great, the maintenance crew is excellent and the office staff all very friendly and helpful. We like living here."


"Everything is great here."


"Auston Grove has been a great place to live! I feel very safe and comfortable here."


"I feel very at home here and also very safe. The only negative thing I have experienced is bringing groceries to the third floor, but that's my fault. I can't wait to meet other people that also live in the neighborhood as the weather warms up. The staff have always been very helpful."


"My roommate and I were just discussing the staff in the office the other day. We have been at Auston Grove for almost 7 months now and from the get go we have felt "special" to the location. The staff knows us both by name, when we go in to pick a package up they almost have it in our hands when we walk in the door. I even got offered popcorn the other day when dropping off my rent!!! It feels good to walk in and know that your not just another tenant, that they actually know who you are. Chris C did an amazing job finding us the perfect location of our apt when we were looking. We have had a few maintenance issues that have been resolved very fast, even though they weren't emergencies. We are looking forward to the warmer months and using the pool. We are hoping for a complex "get together" so we can meet some of our neighbors. We love the Facebook post and the newsletters!! All in all...I would recommend this complex to anyone!!! "


"You guys Rock!!!"


"I have lived at Auston Grove for 3 years from 2004-2007, and then another 2 2010-2012. I enjoy living at Auston Grove because the staff is as professional as they are friendly. The apartments are spacious and the rates are very reasonable. The maintenance is always fast and efficient. Keep up the great work!!!!!"


"I love my apartment and I love my proximity to the pool and view!"


"Greatest place to live!!"


"We love the quiet neighborhood and friendly staff at Auston Grove! We have never encountered a problem."


"We really enjoy living here, the staff is great and the up keep of the property is excellent."

"Best place I have ever lived as far as dealing with staff. No issues at all with anything and I have never been able to say that for any other place I have lived in."

Auston Grove Apartments

1160 Auston Grove Drive, Raleigh, NC 27610

Call: 833-779-8856
Email UsAustonGrove.PropertySite.HHHunt@aptleasing.info
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Opens: Monday-Friday: 9A-6P | Saturday: 10A-5P | Sunday: 1P-5P

$800-$1250