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Auston Grove Staff

Office
Chris Jones
Chris Carlyle
Terrion Hicks
Holly Mckittrick

 

Service Team
Dale Adkins
Larry Stokes
Derek Vansickle
Chance Kale



Auston Grove Apartments October 2012 Newsletter

Important Announcement

Please note Kali Dabbo will be working a weekend schedule effective immediately. Since she will not be available to return emails during the week, please direct all questions and concerns to the office. The email address to reach the entire office staff is: leasingoffice@austongroveliving.com. Thank you for your immediate attention to this matter!


Because We Care

We hope that you love living at Auston Grove! We would really like some feedback from you on your happiness and suggestions for improvements at Auston Grove.

We have created a survey to let us know what you think about your community. We want to know what you like, what you don’t like, things we could do better, or ideas of services that you would like us to offer or improve on. Please take a few moments to complete, click here. Your feedback is very, very important to us.


Maintenance

The Auston Grove maintenance team is available Monday through Friday from 9:00 a.m. to 4 p.m. for normal maintenance requests. You can call us at 217-9995 to speak with someone in the office, leave a message or submit your request online - click here.

If you have a maintenance emergency, you can call the above telephone number and listen for the prompt to enter the maintenance emergency voicemail. Please leave your name, address and telephone number so that a member of the maintenance team can call you back.

PLEASE DO NOT LEAVE A MESSAGE ON THE EMERGENCY MAINTENANCE VOICEMAIL FOR NON EMERGENCY SERVICE REQUESTS.

This will notify a member of our maintenance team at whatever time you leave the message. Please make sure to leave all standard service request messages on the normal voicemail.


Friendly Reminders

  • Please keep your neighbors in mind when coming home during the late evening hours. We ask that you do your best to keep your voices low to avoid disturbing your neighbors.
  • We ask that when signing out DVD’s that they are returned within TWO days so everyone has a chance to check them out!
  • If you ever experience unwanted house guests (bugs!) let us know before each Thursday of the week. Our brave Dodson exterminator comes around each Thursday.
  • For all pet owners please remember we have placed dog pots for your pets’ waste all over the property and we sincerely ask that you use them.
  • Smoke Detectors-When the battery power starts getting low it will begin to chirp. We have batteries in the office but would suggest you purchase some 9-volt batteries to have on hand in the event it begins chirping in the middle of the night or on the weekend. That could save you a lot of aggravation.

Happy Halloween!

On Wednesday October 31st the Auston Grove Staff will be handing out candy in the office from 5-6pm. Bring the kids all dressed up in their costume to receive some treats!


Stop Signs

Please follow the posted speed signs and Stop Signs throughout our community. Several residents have noted people speeding and not obeying stop signs through out the community. For the safety of everyone, please pay attention to the posted signs.


Upcoming Events

Haunted Trolley Tours -
Oct. 20,26,27 at 6pm, 7:30pm, 9pm - Hop on board, if you dare, for a special late night tour of downtown Raleigh’s most haunted places

State Fair - Oct. 11-21
The annual NC State Fair is almost here! The following links will point you in the right direction for general information and the line up for the Dorton Arena Concerts!

Oktoberfest Run Green 5K - Oct 20th
Run Green is the race theme with a double meaning, both encouraging participants to begin celebrating for Oktoberfest and to support running events that are sustainable.


Summer Recipes

The cooler weather is on its way! How about warming up with a bowl full of chili!


IMPORTANT NEW POLICIES FOR OUR SHORT TERM FURNISHED RENTAL

We have recently made some changes with regards to our Short-Term Furnished Rental (STFR) that we want to make you aware of. The great news is that the rate will remain $55/night. There will be an additional form that will need to be completed by your guest staying in our STFR.

This form will confirm the details of the reservation made, as well as require information about the guest. Please see the attached form to review this new form that is required to be completed prior to the keys being released to the guest. As always, please feel free to contact the office with any questions.


Garages and Storages

Do you have too much stuff that you have accumulated over the years, or just want your car to have a home of it’s own? We have your solution... Our community has garages and storage rooms available throughout the property.

They are available on a month to month basis and we will try to find one as close to your home as possible! Just call us or come by the office if you are interested.

Auston Grove Apartments | 1160 Auston Grove Drive, Raleigh, NC 27610 | Call 866-766-7492

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