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Chris Jones
Chris Carlyle
Terrion Hicks
Holly Mckittrick

 

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Larry Stokes
Derek Vansickle
Chance Kale



Auston Grove Apartments November 2012 Newsletter

Because We Care

We hope that you love living at Auston Grove! We would really like some feedback from you on your happiness and suggestions for improvements at Auston Grove.

We have created a survey to let us know what you think about your community. We want to know what you like, what you don’t like, things we could do better, or ideas of services that you would like us to offer or improve on. Please take a few moments to complete, click here. Your feedback is very, very important to us.


Maintenance

The Auston Grove maintenance team is available Monday through Friday from 9:00 a.m. to 4 p.m. for normal maintenance requests. You can call us at 217-9995 to speak with someone in the office, leave a message or submit your request online - click here.

If you have a maintenance emergency, you can call the above telephone number and listen for the prompt to enter the maintenance emergency voicemail. Please leave your name, address and telephone number so that a member of the maintenance team can call you back.

PLEASE DO NOT LEAVE A MESSAGE ON THE EMERGENCY MAINTENANCE VOICEMAIL FOR NON EMERGENCY SERVICE REQUESTS.

This will notify a member of our maintenance team at whatever time you leave the message. Please make sure to leave all standard service request messages on the normal voicemail.


Friendly Reminders

  • Please keep your neighbors in mind when coming home during the late evening hours. We ask that you do your best to keep your voices low to avoid disturbing your neighbors.
  • We ask that when signing out DVD’s that they are returned within TWO days so everyone has a chance to check them out!
  • If you ever experience unwanted house guests (bugs!) let us know before each Thursday of the week. Our brave Dodson exterminator comes around each Thursday.
  • For all pet owners please remember we have placed dog pots for your pets’ waste all over the property and we sincerely ask that you use them.
  • Smoke Detectors-When the battery power starts getting low it will begin to chirp. We have batteries in the office but would suggest you purchase some 9-volt batteries to have on hand in the event it begins chirping in the middle of the night or on the weekend. That could save you a lot of aggravation.

Garages and Storages

Do you have too much stuff that you have accumulated over the years, or just want your car to have a home of it’s own? We have your solution... Our community has garages and storage rooms available throughout the property.

They are available on a month to month basis and we will try to find one as close to your home as possible! Just call us or come by the office if you are interested.

Upcoming Events

Pig Wars BBQ Cook Off - November 2nd

NC Vetrans Day Parade and Ceremony, November 10th at 9:30am

Raleigh Christmas Parade - November 17th


Stop Signs

Please follow the posted speed signs and Stop Signs throughout our community. Several residents have noted people speeding and not obeying stop signs through out the community.

For the safety of everyone, please pay attention to the posted signs.


Daylight Savings 2012

Don't forget to set back your clock one hour on Sunday, November 4th!


Thanksgiving Holiday

The Auston Grove Office will be closed on November 22nd& 23rd and will reopen the office on November 24th.

If you should have a maintenance emergency please call 919-217-9995 and follow the prompts!


Running your Heat

Summer is over and that means cooler weather is on the way! It is likely that the first time you use your heater this Fall, it will cause your smoke detectors to go off. This is normal so do not be alarmed. The coils are simply burning off the dust that has accumulated over the summer months. This may produce a burning smell for several minutes and that also is normal.

Simply open a few windows to let the air circulate throughout the apartment and after 10-15 minutes, the problem should no longer exist. If this problem continues then do not hesitate to contact the Auston Grove leasing office and we will have our maintenance staff take a look at it.


Warm Up with these Winter Recipes!

Click Here to check out these recipes from TaseOfHome.com


IMPORTANT NEW POLICIES FOR OUR SHORT TERM FURNISHED RENTAL

We have recently made some changes with regards to our Short-Term Furnished Rental (STFR) that we want to make you aware of. The great news is that the rate will remain $55/night. There will be an additional form that will need to be completed by your guest staying in our STFR.

This form will confirm the details of the reservation made, as well as require information about the guest. Please see the attached form to review this new form that is required to be completed prior to the keys being released to the guest. As always, please feel free to contact the office with any questions.

Auston Grove Apartments | 1160 Auston Grove Drive, Raleigh, NC 27610 | Call 866-766-7492

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